Insider profil
Top Insider Advice
Starting your journey at VOIS is an exciting opportunity to grow both professionally and personally. My top advice: stay consistent in your performance—reliability builds trust and credibility. Be patient; success here is a journey, not a sprint. Maintain a positive outlook, especially during challenges, as it fosters resilience and teamwork. Embrace agility in learning—adapt quickly, stay curious, and be open to feedback. VOIS offers a dynamic environment with global exposure, so make the most of every experience. Your mindset and attitude will shape your path—stay committed, stay inspired, and success will follow.
Career path
Senior Manager, OPS Manager
_VOIS
Started 07/2025 to PresentCompany
What do you like about your job and the company?
Working at _VOIS offers a unique blend of purpose-driven work, global exposure, and a culture that truly sets it apart. We follow a customer-first mindset, with leaders consistently emphasizing the importance of prioritizing customer needs to thrive in today’s competitive landscape. The organization fosters innovation, transformation, and operational excellence, while also valuing work-life balance, skill development, and diversity & inclusion. These elements create an empowering environment where employees feel supported and inspired. In summary, _VOIS stands out for its strategic focus on transformation and its commitment to being a partner of choice. It genuinely lives up to the standards of a great place to work through its customer and people-centric approach
Greatest achievements
I began my career at VOIS as a Customer Service Advisor and progressed to the role of Senior Operations Manager through dedication and consistent performance. During my tenure with the UK market team, I successfully transitioned a new business from the UK to India and established a robust BCP site in Pune. Over the last five years supporting the Ireland market, my proudest moment came when I was honored as a Spirit of Vodafone Global Hero by the Vodafone CEO. I am also a 11-time Quarterly Star Award winner, recognized for leading high-impact projects and driving operational excellence across global footprints
Poonam K
Deputy General Manager CARE
Top Insider Advice
The one thing I have always lived upon is taking risks and continuous learning. Some of us always hold back to ourselves with a fear of failure and hence we don't want to take risk. I have always taken a pause to self reflect and set goals to add to my learning and capabilities. If I have to talk about some of the key risks I have taken that would be taking the risk of change from a very settled process to a project which was not doing well. I have always chosen to be in a challenging role rather than sticking to your comfort zone. The comfort zone may give you peace for a while but the challenges keep you motivated and gives you the passion to keep working.
Rahul M
Senior Operations Manager
Top Insider Advice
There are immense opportunities to grow in _VOIS, there are no limitations to ones experience / back ground. As long as you have zeal to learn and attitude of going extra mile for the customers, you will grow faster. You name the technology / function / department and we have that in our organization, starting from IT service desk to a 3rd line IP engineer, or change /config / service management etc. While i manage the front office teams (Customer facing advisors), i had team members who had cracked IJP in various teams (Cyber Security / Service Management / IT Service Management) etc.
Sunil S
GM Office IT
Top Insider Advice
Any request for help coming your way, should be picked up. Some time you are not the person to provide the solution ,but there are enough good people in system to help you out..