Insider profil

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Andreea J.

Team Leader - 2nd Line Configuration Support

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Top Insider Advice

Be curious, be reliable, and stay open to feedback.


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Career path

Team Leader - 2nd Line Configuration Support

_VOIS

Started 04/2022 to Present

Company

What do you like about your job and the company?

What I’ve appreciated most over the past ten years at the company is that I was encouraged to make mistakes and was given the support I needed to grow and develop the skills that have helped me to remain focused and progress in my career.

Greatest achievements

I am proud of the achievements that we have made as a team, such as increasing the network quality, reducing the operational costs, and enhancing the customer experience.

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Be curios and explore new things! Challenge your self! Help others! Be yourself! It OK to feel not OK, just take a break and continue what you started!

Rahul M

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Top Insider Advice

There are immense opportunities to grow in _VOIS, there are no limitations to ones experience / back ground. As long as you have zeal to learn and attitude of going extra mile for the customers, you will grow faster. You name the technology / function / department and we have that in our organization, starting from IT service desk to a 3rd line IP engineer, or change /config / service management etc. While i manage the front office teams (Customer facing advisors), i had team members who had cracked IJP in various teams (Cyber Security / Service Management / IT Service Management) etc.

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Top Insider Advice

I recommend to work in Data Migration or in Master Data field for those persons who are not afraid of data (that might sound boring sometimes), learning to use new systems and processes, like to jump into the details and to see behind the scenes.