Picture of Can you tell me what your first year was like?

Can you tell me what your first year was like?

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Anonymous asked a question to Ali A.

Category: Experience

Date asked: Tuesday, June 28, 2022

Last reviewed: Thursday, July 14, 2022

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Ali A.

Fixed Technical Lead

It was very challenging for me. It the first time for me in corporate life, first time customer service and it was also different, as I supposed to help the customer through webchat. I have to learn many things find my own pace, absorb the system and keep going forward On the other side I found the support from leadership, quality and also old colleagues. So it was a bit hard but worthy. Worth to mention the first year I were not at my best as I was discovering everything around me, I kept trying, develop my skills. Once I got familiar with the system, KPIs, corporate life, every thing get smoother.

Thursday, July 14, 2022

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