Insider profil
Keen to receive questions about
Top Insider Advice
Big Goals Require Belief and Determination , So believe in yourself first–and put real effort behind that belief. Try to say yes to the things that scare you & constantly challenge yourself and allow yourself to become better and learn new things. Never stop learning, Knowledge is the one of the most important things to advance your Career , it is not mandatory to be technical knowledge by the way as any simple new thing may improve the way you think , Look and deal with situations. Challenging yourself can surprise you with the things you didn’t think you could do.
Career path
Technical Architect & Webacsting service Owner
_VOIS
Started 03/2021 to PresentFirst Line Technical Support
_VOIS
From 07/2009 to 12/2011Real Time Communication Support Engineer
_VOIS
From 01/2012 to 06/2014Company
What do you like about your job and the company?
I like Communication with People . so getting involved in Service owner Role allow to communicate with many vendors , Accounts managers and internal users . I feel glade on making sure people have the right information because it drives better results. I thought Most business issues or drops may be because of poor communication or insufficient info. So I feel responsible to keep everyone on the same page and getting. I feel Accountable for making key decisions for any technical issues related to the Live Events after considering the capabilities of the Platforms used so being the key point for any issues raised within the Live event and provide immediate solution and this is mainly done with my ops team Support and cooperation. taking into considerations the Proactive actions or tasks to keep our Platforms really helps people.
Greatest achievements
According to Vodafone Tech 2025 strategy to move to Cloud Solution.as being responsible for Live webcasting Area and we already had a onprim Solution to Run our own Live webcasting service since 2013 . we have to think about how to Seamlessly move to Cloud with the minimal user impact. we spent a long time in project Planning to have 2 Decommission projects & 2 new service Enablement projects. starting from June 2021 we start Decommission our on Prim Solution till end on Sep and then imprase one Temp. Cloud Solution similar to the old one in the Look & feel with Same Vendor to avoid any users impactor Data Loss ( recording for users). On Parallel Line , we were working on 2 new Cloud Live webcasting platforms with Meta ( facebook ) and Microsoft . by End of March 2022 we have fully decommissioned more than 120 servers , encourage people to move their old Content to other Cloud repository and one same time they are using our 2 new Live webcasting services .
Rahul M
Senior Operations Manager
Top Insider Advice
There are immense opportunities to grow in _VOIS, there are no limitations to ones experience / back ground. As long as you have zeal to learn and attitude of going extra mile for the customers, you will grow faster. You name the technology / function / department and we have that in our organization, starting from IT service desk to a 3rd line IP engineer, or change /config / service management etc. While i manage the front office teams (Customer facing advisors), i had team members who had cracked IJP in various teams (Cyber Security / Service Management / IT Service Management) etc.
Poonam K
Deputy General Manager CARE
Top Insider Advice
The one thing I have always lived upon is taking risks and continuous learning. Some of us always hold back to ourselves with a fear of failure and hence we don't want to take risk. I have always taken a pause to self reflect and set goals to add to my learning and capabilities. If I have to talk about some of the key risks I have taken that would be taking the risk of change from a very settled process to a project which was not doing well. I have always chosen to be in a challenging role rather than sticking to your comfort zone. The comfort zone may give you peace for a while but the challenges keep you motivated and gives you the passion to keep working.
Ramya R
Manager, Supply Chain Management
Top Insider Advice
Its very important to know what you like or what is it that gives you great motivation at work. Try and do more of that at work. Also whatever you do, give it your best shot. Put all your heart and soul into things that you have chosen for yourself. At the end of the day you need to feel happy about the work that you have done and it should motivate you to come back to it the next day too. If you love your work, the work will give you all the reason and opportunities to grow.