Insider profil
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Top Insider Advice
There are immense opportunities to grow in _VOIS, there are no limitations to ones experience / back ground. As long as you have zeal to learn and attitude of going extra mile for the customers, you will grow faster. You name the technology / function / department and we have that in our organization, starting from IT service desk to a 3rd line IP engineer, or change /config / service management etc. While i manage the front office teams (Customer facing advisors), i had team members who had cracked IJP in various teams (Cyber Security / Service Management / IT Service Management) etc.
Career path
Senior Operations Manager
Vodafone Global Service Pvt. Ltd.
Started 04/2014 to PresentTeam Manager - Customer Service Desk
Cable & Wireless WorldWide
From 06/2012 to 04/2014Team Manager - Onsite IT Operations
Cable & Wireless WorldWide
From 12/2010 to 04/2012Company
What do you like about your job and the company?
I like to interact with the people, especially the customers and stake holders, as i love to take ownership and resolve any issues they have with our services and improve their experience with Vodafone, in return we get their loyalty, which is one of the spirit of Vodafone (Earn Customer Loyalty). I love to work with people(Get it done together) to achieve larger goal / Vision of Vodafone. I love to take challenges which enables you to think out of the box and work on a solution (experiment and learn fast). looking at opportunities to automate to improve EXX and CXX (Create the future).
Ismail A
Tech Lead
Top Insider Advice
I Know that sometimes it seems so hard, but I am confident that you will get your chance, Just start and learn and never Give up no-matter what.
Balazs S
UK & IE Sales Operations Junior Manager
Top Insider Advice
I try to be very short (& wise) here - based on my experiences the below always worked: Be curious! Be humble! Take responsibility! Always challenge the status quo! Don't afraid to make mistakes! And finally always Be Yourself!
Susanta Kumar S
Service Lead - Portfolio Management
Top Insider Advice
1 – Never Stop Learning 2- Work On Goals 3- Value Your Network 4- Value Your Health 5- Focus On Results 6- Speak Up 7- Maintain A Good Work Ethic 8- Focus On Your Strengths