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Rahul M.

Senior Operations Manager

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India

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Top Insider Advice

There are immense opportunities to grow in _VOIS, there are no limitations to ones experience / back ground. As long as you have zeal to learn and attitude of going extra mile for the customers, you will grow faster. You name the technology / function / department and we have that in our organization, starting from IT service desk to a 3rd line IP engineer, or change /config / service management etc. While i manage the front office teams (Customer facing advisors), i had team members who had cracked IJP in various teams (Cyber Security / Service Management / IT Service Management) etc.

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Career path

NOC Engineer

Bharti Airtel Ltd.

From 07/2002 to 07/2006

Senior Operations Engineer

Cable & Wireless WorldWide

From 08/2006 to 11/2010

Team Manager - Onsite IT Operations

Cable & Wireless WorldWide

From 12/2010 to 04/2012

Company

What do you like about your job and the company?

I like to interact with the people, especially the customers and stake holders, as i love to take ownership and resolve any issues they have with our services and improve their experience with Vodafone, in return we get their loyalty, which is one of the spirit of Vodafone (Earn Customer Loyalty). I love to work with people(Get it done together) to achieve larger goal / Vision of Vodafone. I love to take challenges which enables you to think out of the box and work on a solution (experiment and learn fast). looking at opportunities to automate to improve EXX and CXX (Create the future).

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Top Insider Advice

The one thing I have always lived upon is taking risks and continuous learning. Some of us always hold back to ourselves with a fear of failure and hence we don't want to take risk. I have always taken a pause to self reflect and set goals to add to my learning and capabilities. If I have to talk about some of the key risks I have taken that would be taking the risk of change from a very settled process to a project which was not doing well. I have always chosen to be in a challenging role rather than sticking to your comfort zone. The comfort zone may give you peace for a while but the challenges keep you motivated and gives you the passion to keep working.

Yasmine T

Technical Architect & Webacsting service Owner

Top Insider Advice

Big Goals Require Belief and Determination , So believe in yourself first–and put real effort behind that belief. Try to say yes to the things that scare you & constantly challenge yourself and allow yourself to become better and learn new things. Never stop learning, Knowledge is the one of the most important things to advance your Career , it is not mandatory to be technical knowledge by the way as any simple new thing may improve the way you think , Look and deal with situations. Challenging yourself can surprise you with the things you didn’t think you could do.

Anurag R

Deputy Manager - TechVI - Sw.Engg

Top Insider Advice

I joined _VOIS in 2021 as a Contractual Employee and was offered a Permanent Position within eight months. Currently, I proudly serve as a Senior Data Engineer. This journey exemplifies both career growth and continuous learning, which are directly proportional to personal and professional development. The culture at _VOIS embodies the spirit of "Together we Can." It encapsulates the essence of teamwork and collective goal achievement. As part of this vibrant community, we embrace a shared commitment to learning, problem-solving, evolution, and achievement. Let us continue to foster this spirit, working together to learn, solve challenges, evolve, and achieve remarkable milestones.

Discussions with Rahul M
What is the notice period for the employee who's working at _VOIS?
in Career Tips·Tuesday, November 26, 2024
4 responses
32 views
What kind of skills do you need in order to work here?
in Career Tips·Tuesday, January 30, 2024
1 response
7 views
What is the most valuable thing you have learned from your role?
in Career Tips·Tuesday, February 7, 2023
2 responses
19 views
What training is provided for newly-hired graduates?
in Application process·Tuesday, April 4, 2023
1 response
30 views
Describe the opportunities to learn from more senior employees?
in Career Tips·Tuesday, March 26, 2024
1 response
15 views