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Top Insider Advice
There are immense opportunities to grow in _VOIS, there are no limitations to ones experience / back ground. As long as you have zeal to learn and attitude of going extra mile for the customers, you will grow faster. You name the technology / function / department and we have that in our organization, starting from IT service desk to a 3rd line IP engineer, or change /config / service management etc. While i manage the front office teams (Customer facing advisors), i had team members who had cracked IJP in various teams (Cyber Security / Service Management / IT Service Management) etc.
Career path
Senior Operations Manager
Vodafone Global Service Pvt. Ltd.
Started 04/2014 to PresentTeam Manager - Customer Service Desk
Cable & Wireless WorldWide
From 06/2012 to 04/2014Team Manager - Onsite IT Operations
Cable & Wireless WorldWide
From 12/2010 to 04/2012Company
What do you like about your job and the company?
I like to interact with the people, especially the customers and stake holders, as i love to take ownership and resolve any issues they have with our services and improve their experience with Vodafone, in return we get their loyalty, which is one of the spirit of Vodafone (Earn Customer Loyalty). I love to work with people(Get it done together) to achieve larger goal / Vision of Vodafone. I love to take challenges which enables you to think out of the box and work on a solution (experiment and learn fast). looking at opportunities to automate to improve EXX and CXX (Create the future).
Ramya R
Manager, Supply Chain Management
Top Insider Advice
Its very important to know what you like or what is it that gives you great motivation at work. Try and do more of that at work. Also whatever you do, give it your best shot. Put all your heart and soul into things that you have chosen for yourself. At the end of the day you need to feel happy about the work that you have done and it should motivate you to come back to it the next day too. If you love your work, the work will give you all the reason and opportunities to grow.
Rujuta S
Assistant Manager CARE
Top Insider Advice
Learning is a tool which can help you meet challenges heads on. In todays ever evolving world its learning that will help as a support in climbing the ladder.
Judit P
Marketing Operations Manager
Top Insider Advice
Every organisation has its beliefs and values. We call ours the Vodafone Spirit. Our ambition is to build a digital society where nobody is left behind. To get there, we need to be passionate, restless and, above all, curious. We need to go above and beyond for our customers at every touchpoint. Check out our 4 Vodafone Spirit pillars on how to: - Earn customer loyalty - Create the future - Experiment and learn fast - Get it done together Doing it for a reason, doing it with Spirit