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Top Insider Advice
There are immense opportunities to grow in _VOIS, there are no limitations to ones experience / back ground. As long as you have zeal to learn and attitude of going extra mile for the customers, you will grow faster. You name the technology / function / department and we have that in our organization, starting from IT service desk to a 3rd line IP engineer, or change /config / service management etc. While i manage the front office teams (Customer facing advisors), i had team members who had cracked IJP in various teams (Cyber Security / Service Management / IT Service Management) etc.
Career path
Senior Operations Manager
Vodafone Global Service Pvt. Ltd.
Started 04/2014 to PresentTeam Manager - Customer Service Desk
Cable & Wireless WorldWide
From 06/2012 to 04/2014Team Manager - Onsite IT Operations
Cable & Wireless WorldWide
From 12/2010 to 04/2012Company
What do you like about your job and the company?
I like to interact with the people, especially the customers and stake holders, as i love to take ownership and resolve any issues they have with our services and improve their experience with Vodafone, in return we get their loyalty, which is one of the spirit of Vodafone (Earn Customer Loyalty). I love to work with people(Get it done together) to achieve larger goal / Vision of Vodafone. I love to take challenges which enables you to think out of the box and work on a solution (experiment and learn fast). looking at opportunities to automate to improve EXX and CXX (Create the future).
Pramod P
DGM - Fintech (Consumer Products and Services)
Top Insider Advice
"Work-Life Balance" You may be busy with work, but that shouldn’t be an excuse not to have fun. "Never Stop Learning" One of the most powerful things to advance your career -- or in any circumstance for that matter -- is knowledge
Poonam K
Deputy General Manager CARE
Top Insider Advice
The one thing I have always lived upon is taking risks and continuous learning. Some of us always hold back to ourselves with a fear of failure and hence we don't want to take risk. I have always taken a pause to self reflect and set goals to add to my learning and capabilities. If I have to talk about some of the key risks I have taken that would be taking the risk of change from a very settled process to a project which was not doing well. I have always chosen to be in a challenging role rather than sticking to your comfort zone. The comfort zone may give you peace for a while but the challenges keep you motivated and gives you the passion to keep working.
Rujuta S
Assistant Manager CARE
Top Insider Advice
Learning is a tool which can help you meet challenges heads on. In todays ever evolving world its learning that will help as a support in climbing the ladder.