I really enjoy what I do and so it's not work. I would recommend spending some time and figuring out what are you passionate about. What are the things you like to do and what do you find rewarding? Even though sometimes we think we dominate a topic, that is not entirely accurate. This is especially true in the technology field. But for me, this is exactly the beauty of this field. You must always learn something new and never take a back seat in a fear of failure.

Any request for help coming your way, should be picked up. Some time you are not the person to provide the solution ,but there are enough good people in system to help you out..

There are immense opportunities to grow in _VOIS, there are no limitations to ones experience / back ground. As long as you have zeal to learn and attitude of going extra mile for the customers, you will grow faster. You name the technology / function / department and we have that in our organization, starting from IT service desk to a 3rd line IP engineer, or change /config / service management etc. While i manage the front office teams (Customer facing advisors), i had team members who had cracked IJP in various teams (Cyber Security / Service Management / IT Service Management) etc.